Helpdesk Support

Job Function: IT/Telecom - Software
Specialization: Other IT Software
Industry: IT-Software, Software Services
Qualification : School & Graduation - Any Graduate
Experience: 0 - 1
Level: Entry Level/Fresher
Location : Hyderabad/ Secunderabad
Key Skills : Helpdesk Support, Good communication skills

JOB DESCRIPTION :

Participates in the collection of telephony, data and desktop requirements from the business unit and translates into orderable services. Consults

and coordinates the installation, move, and change activities as requested by the business partner. May be involved in coordinating moderately

complex activities as directed by the Team Lead. Proficiently work on multiple phases of move, add and change lifecycle of activity to include

managing vendor issues and business partner communication.

COMPANY DESCRIPTION :

A non-bank subsidiary of Bank of America Management Corporation, BA Continuum Solutions Private Limited provides business processing,

knowledge services and technology solutions exclusively to Bank of America, in support of the Consumer and Small Business Banking, Global

Wealth and Investment Management and Global Corporate & Investment Banking Lines of Business.