Application Support Specialist - CDM

Location:
Hyderabad/ Secunderabad
Key Skills:
"CDM", "CDMS", "clinical data management", "clinical development"
Specialization:
Database Administration (DBA),Software Engineer,Bio/Pharma Informatics,Data Management/ Statistics,Documentation/ Medical Writing
Job Function:
Bio Tech/R&D/Scientist,IT/Telecom - Software
Industry:
Healthcare, IT-Software
Qualification:
Post Graduation -
Any Post Graduate
School & Graduation -
Any Graduate
Level:
Middle - Manager, Assistant Manager
Experience:
3 - 8 yrs.

Job Details:

Position Title Application Support Specialist
Work LocationIndia - Hyderabad
Company/Legal Entity Reputed Healthcare Company
Functional AreaInformation Technology (IT)
Job Description
ROLE PURPOSE
Implement, troubleshoot and maintain service quality for globally used Development applications, including Regulatory Affairs (Publishing, Document Mgt).
KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS
Achieve agreed targets in quality, time and cost.
Meet relevant Service Level Agreements
Support services meet company rules for CSV and information security
Sustain customer satisfaction
Adhere to defined management and delivery processes for Changes, System operation and other relevant policies.
Technical experience:
Sr. Skill Proficiency
Required Mandatory /
Desired
1. Oracle PL/SQL Intermediate Mandatory
2. BI tools (Business Objects or Cognos) Intermediate Mandatory
3. Document Mgt Systems (OpenT

Company Details:

Leading Recruitment Consultant