Lead Engineer(L3/L4)

Location:
Hyderabad/ Secunderabad
Key Skills:
Linux, Unix, sendmail, postfix, dns, system administration, Linux/Unix Troubleshooting
Specialization:
System Administration,System Analyst/Tech Architect,Linux/Unix L3/Lead
Job Function:
IT/Telecom - Hardware,IT/Telecom - Software
Industry:
IT-Hardware/Networking, IT-Software
Qualification:
School & Graduation -
Any Graduate
Level:
Middle - Manager, Assistant Manager
Experience:
7 - 12 yrs.

Job Details:

Responsibilities
Manage L2/L1 team members .
System Administration including managing the trouble ticket queue, responding to proactive monitoring alerts, executing change controls, routine maintenance, shell scripting, performance monitoring, tuning, and system diagnostics.
24x7 rotational on-call support, including escalation to Emergency Response Team (ERT), driving Root Cause Analysis (RCA), Preventative action follow-though, and participation in weekly operations reviews.
Participation in all on-going infrastructure initiatives including: Software Currency, Hardware Technology Refreshes, Security hardening / Patch currency, and Enterprise Monitoring process improvements
Implement Operating System security policies and procedures, in line with Client objectives.
Adherence to all infrastructure build standards and final certification of all new system builds through a formal team Operational Readiness reviews
Regular proactive capacity planning and tending reviews of all systems
Efficient system resource utilization, including optimal performance and management of resource Sharing environments
Interaction with 3rd party vendors, Client Teams and senior onsite Systems Engineers as necessary to optimally perform job responsibilities
Create and Maintain detailed up to date technical documentation (e.g. standards, process, Run Books)
Detailed reporting on the status of trouble tickets and Build projects through defined processes.
Send your profiles to : jobs@netenrich.com

Company Details:

NetEnrich (www.netenrich.com) is a rapidly growing provider of remote infrastructure monitoring, management & application sustenance services to enterprises. We leverage our patent pending product, ITIL driven processes, certified resources and unique delivery model to provide unparallel operational and cost efficiencies. We provide our services in a 100% secure and auditable manner.

Contact Details:

Address : Anantham Towers, Road No 44, Jubille Hills, Hyderabad