EMC Celerra

Location:
OTHERS(Mumbai)
Specialization:
IT/Telecommunications,null
Job Function:
IT Software - Others
Industry:
IT-Software
Level:
Middle - Manager, Assistant Manager
Key Skills:
Other IT Experience
Experience:
1 - 4

Job Details:

To provide 2nd level Storage Management services and product support for various EMC Storage Arrays - namely Clarion, Symmetrix and DMX,
supported storage solutions across various accounts. Duties include
# Maintain and Manage various storage solutions.
# Provide 2nd level technical support, guidance and direction for products supported.
# Analyse and resolve escalated problems.
# Ensure integrity of supported environment.
# Actively and pre-emptively determine possible faults
and causes by the execution of pre-determined health and operational checks.
# Manage and resolve problems identified by sys admins or monitoring software Work with change and problem management tools
Hardware software fault detection and vendor liaison
Liaise with customer accounts as required
# Analyse and resolve escalated problems within target.
Investigate, identify and document proposals that will improve application recoverability.
# Document and implement changes to technical standards as required.
Change and problem management targets are exceeded
Ensure that customer satisfactory levels are exceeded

Company Details:

OUR CLIENT has been present in India since 1992 (re-entry, after an exit in the 1970s). Since inception, OUR CLIENT in India has expanded its operations considerably with regional headquarters in Bangalore and offices in 14 cities including regional offices in New Delhi, Mumbai, Kolkata and Chennai. Today, the company has established itself as one of the leaders in the Indian Information Technology (IT) Industry. OUR CLIENT is the worlds and also Indias largest information technology services and consulting provider.

Contact Details:

Address : G-11/12,Nahar & Seth Ind. Estate, Near P & G Plaza, Chakala,Andheri(E),M
umbai-400099