Technical Support(Desktop/Laptop)

Location:
Bengaluru/ Bangalore ,Hyderabad/ Secunderabad
Key Skills:
DESKTOP SUPPORT,LAPTOP SUPPORT
Specialization:
Technical Support(Voice
Job Function:
IT/Telecom - Software
Industry:
CRM/CallCentres/BPO/ITES/Med.Trans
Qualification:
School & Graduation -
B.Com, BCA, BE/B.Tech
Level:
Junior - Executive, Assistant
Key Skills:
DESKTOP SUPPORT,LAPTOP SUPPORT
Experience:
1 - 3
Salary:
Rs. 1,80,000-3,50,000 p.a.

Job Details:

Troubleshooting Hardware / Networking related queries of our global clients Over Phone which involves working in different time zones
Customer care technicians take calls from Global customers and initiate the right response to them, positively and professionally
Deal with a wide range of products and using a powerful information database
Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand
B.E./B.Tech/Graduates(With Basics of Computers including Operating Systems, hardware and internet) with 6 months to 3 yaers of experience in Technical Support of Desktops and Laptops.
Our client is 100% subsidiary of a Fortune 20 company having very strong presence in Hardware and Software domain across the Globe.

Company Details:

Our client is 100% subsidiary of a Fortune 20 company having very strong presence in Hardware and Software domain across the Globe.