Location:
Mumbai
Key Skills:
IT Helpdesk,IT infrastructure
Specialization:
Project Leader/ Project Manager
Job Function:
IT/Telecom - Software
Industry:
IT-Software
Qualification:
School & Graduation -
Any Graduate
Level:
Senior -Sr. Manager, General Manager
Key Skills:
IT Helpdesk,IT infrastructure
Experience:
6 - 9
Job Details:
Coordinate with branch users on regular basis regarding IT infrastructure and helpdesk performance. Manage the desktop / laptop maintenance and ensure standard policies and patch roll out at branches within specific timelines
Implement SLA serving mechanism; ensure metric collection, comparison against benchmarks and driving performance improvements.
Network performance: Analyze the network performance in branches. Work with network operations team for problem resolution and /or workaround.
Vendor Management: Monitor quality scores, productivity, login hours and service levels of the FMS vendor team. Verify necessary skills & product knowledge for team.
Build and improve the MIS of various aspects of the call logging system.
Asset Management: Manage IT inventory for hardware, licenses and consumables.
Drive Information security implementation at end point. Monitor and audit sample cases.
Company Details:
SNORG Consultants Pvt., Limited is a leading Hr consultancy providing support to Indian & MNC organizations
SNORG is headquartered at Bangalore with offices in Mumbai & Gurgaon. It is an organization started by a team of Senior HR professionals.
Contact ID: laxmi@snorg.net
Contact Details:
Address : 411 II Floor 7th Main, 17th cross, Malleswaram, Bangalore-55 Phone : +91 9967352315
0 comments:
Post a Comment