Lotus Notes Administrator

Location:
Kolkata
Key Skills:
Lotus Notes Administrator , Lotus Notes Admin , Lotus Notes Administration , Lot
Specialization:
Other IT Software
Job Function:
IT/Telecom - Software
Industry:
IT-Software
Qualification:
School & Graduation -
Any Graduate
Level:
Junior - Executive, Assistant
Key Skills:
Lotus Notes Administrator , Lotus Notes Admin , Lotus Notes Administration , Lot
Experience:
2 - 5

Job Details:

Require Candidates with minnimum 2 yrs of exp on Lotus notes admin.Provide technical Support to internal Lotus Notes users.
Resolve a high percentage of calls at first point of contact through the use of the knowledge base/ any other knowledge tool and raise incidents/tickets to escalate problems to second level support areas as appropriate.
Troubleshoot issues based on Lotus Notes.
Implement policies and procedures in all concerned business areas and ensure that audit requirements are met in day-to-day operations.
To adhere to the security and compliance standards and deliver good customer service.
Ensure positive relationships are built and maintained with all parties ensuring recommendations are made and cascaded across the team

Company Details:

ERM has developed a unique methodology of conducting search and selection that is time tasted and suits our clients? needs. A rich data-bank

containing CVs of a truly wide spectrum of personnel with continuous addition of profiles through headhunting adds to its credit. Hence, over the

years, ERM has been acknowledged as a specialist in the field of sourcing IT professionals amidst stringent parameters of its distinguished

clientele. Keeping IT recruitment as a focal point, ERM is also capable of handling support function requirements in areas such as General

Engineering field, Finance & Banking, HR & PM/IR, Senior Sales and Marketing positions etc.